Free shipping on orders over €65

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Frequently Asked Questions

Find answers to the most common questions about Tayyib Essence.

"Tayyib" (طيب) is an Arabic word that carries a rich and layered meaning — often translated as pure, good, wholesome, and pleasant. It is used to describe something that is not only clean in form, but also sincere in intention and beneficial in experience.

For us, Tayyib is more than a name. It is a standard. It shapes how we create — with care, honesty, and intention behind every detail. From the composition of each scent to the way it fills a space, everything is designed to feel balanced, refined, and meaningful.

A Tayyib Essence candle is not simply made to smell good — it is created to bring a sense of calm, warmth, and presence into your home.

Each candle is hand-poured in small batches using carefully composed fragrance blends. Our focus is not just scent, but the atmosphere it creates — warm, balanced, and intentional.

We use high-quality soy wax and carefully selected fragrance oils to create a clean and balanced scent experience. Our candles are designed to burn cleanly and safely when used as directed. We focus on thoughtful sourcing and small-batch production, allowing us to maintain quality and consistency in every candle.

While we aim to create products that are both safe and considered, we also believe in transparency — no candle is completely impact-free. Instead, we prioritise mindful choices at every step, from materials to production.

Scented candles, like any fragranced product, release subtle compounds into the air as they burn. The overall experience depends on the quality of ingredients used, the formulation, and how the candle is used.

At Tayyib Essence, we focus on creating a clean and balanced burn using carefully selected materials and fragrance compositions. Our candles are designed to gently scent a space without overwhelming it.

For the best experience, we recommend burning candles in a well-ventilated area and following proper candle care guidelines.

Our candles are designed to provide a clean, balanced scent experience. However, sensitivities can vary from person to person. We always recommend using candles in a well-ventilated space.

Yes — every candle is hand-poured in small batches to ensure quality, consistency, and attention to detail.

We use high-quality soy wax, chosen for its clean burn and smooth scent diffusion.

Our scents are designed to be balanced and refined — present without being overwhelming. They gently fill a space rather than overpower it.

Each candle is designed for a long-lasting, even burn. Burn time may vary depending on usage and environment.

For the best experience:

Allow the wax to melt fully across the surface on the first burn
Trim the wick before each use
Avoid burning for more than 3–4 hours at a time

Tunneling can happen if the candle is not burned long enough on the first use. Allowing the wax to melt evenly across the surface prevents this.

Yes — our gift sets are thoughtfully curated and designed to be both meaningful and memorable.

Absolutely. Each candle is designed with intention and presented in a refined, minimal aesthetic — making it a perfect gift for any occasion.

Shipping times may vary depending on location, but we aim to dispatch all orders as quickly as possible.

Yes — we offer free shipping on orders over €65.

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Shipping & Returns

Shipping

We aim to process and dispatch all orders within 1–3 business days. Once your order has been shipped, you will receive a confirmation email with tracking details.

Estimated delivery times:

Netherlands: 1–3 business days
Europe: 3–7 business days

Please note that delivery times may vary during busy periods.

Shipping Costs

Shipping costs are calculated at checkout. We offer free shipping on orders over €65.

Packaging

All orders are carefully packed to ensure your candles arrive safely. Our packaging is designed to be minimal, refined, and suitable for gifting.

Returns

We accept returns within 14 days of delivery.

To be eligible for a return:

The item must be unused
The product must be in its original packaging
Proof of purchase is required

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery at info@tayyibessence.com. We will resolve the issue as quickly as possible.

Refunds

Once your return is received and inspected, we will notify you of the approval. If approved, your refund will be processed to your original payment method.

Still have questions? We are here for you.

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