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Privacy Policy
At Tayyib Essence, we value your privacy and handle your personal data with care. This Privacy Policy explains what we collect, why we collect it, and how we protect it. We operate in accordance with the General Data Protection Regulation (GDPR) as applicable in the Netherlands and the European Union. By using our website or placing an order, you agree to the practices described in this policy.
Who We Are
Tayyib Essence is an independent candle brand based in the Netherlands. For any privacy-related questions, you can reach us at: info@tayyibessence.com
What Information We Collect
When You Place an Order
- Full name
- Email address
- Shipping and billing address
- Phone number (if provided)
- Payment details — processed securely by our third-party payment provider; we do not store card details
When You Browse Our Website
- Pages visited and interactions (via analytics tools such as Google Analytics)
- Device type, browser, and approximate location
- Cookies and similar tracking technologies
When You Subscribe to Our Newsletter
Email address. We only add you to our newsletter list if you explicitly submit your email address and consent to receive marketing communications. You can unsubscribe at any time by clicking the unsubscribe link in any email.
How We Use Your Information
- To process and fulfil your orders
- To send order confirmations and shipping updates
- To provide customer support
- To improve our website experience using anonymised analytics data
- To send marketing emails — only if you have opted in
Legal Basis for Processing (GDPR)
- Contract: processing your order and delivering your purchase
- Legitimate interest: improving our website and services using analytics
- Consent: sending marketing communications (newsletter) — you may withdraw this consent at any time
Sharing Your Data
We do not sell your personal data. We only share your information with trusted third parties where necessary:
- Payment providers — to process your transaction securely
- Shipping partners — to deliver your order
- Analytics providers (e.g. Google) — to understand website usage
All third parties are required to handle your data in compliance with applicable data protection laws.
Cookies
Our website uses cookies to enhance your browsing experience and to analyse traffic. These include functional cookies (necessary for the site to work) and analytics cookies (to help us understand how visitors use the site). You can manage your cookie preferences through your browser settings at any time.
Your Rights (GDPR)
As a resident of the EU or UK, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data ('right to be forgotten')
- Withdraw consent for marketing at any time
- Lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at autoriteitpersoonsgegevens.nl
To exercise any of these rights, contact us at: info@tayyibessence.com
Data Retention
We retain your personal data only as long as necessary to fulfil your order and comply with our legal obligations (e.g. tax and accounting requirements). Marketing data is retained until you unsubscribe.
Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with a revised date. We encourage you to review this page periodically.
Last updated: March 2025